Document & Record Storage

Safe place, reliable service

As time goes on, new privacy enactment laws continue their implementations, making information management more and more complex. If you’ve come to the point where you know you need to store your confidential documents securely, the next question becomes: where?
Properly plan for your document storage management strategy by choosing a protected and reputable place you know you can trust.

The Sugar House center

The Sugar House Archives & Shred document management center provides high security and protection for our clients’ important documents, including specialized software and services for the medical, legal and financial sectors. Here’s how:

  • High density shelving system exclusively for document storage

  • Concrete, block and steel construction

  • State of the art security system

  • Fire alarms, fire sprinklers

  • Inside and outside video surveillance

  • Motion detectors

  • Key card access

Different programs for different needs

Every business is unique and at Sugar House, we’re big on customizations. Tailoring our programs to suit you and your business needs, we focus on efficiency, systematic procedures, cost effectiveness and flexibility. Large or small, your business has a place at Sugar House.

Trained and certified staff

Just because the building is secure doesn’t mean you have an iron clad document storage service in place. It’s about the people who work there too. That’s why we are stringent about our hiring and training processes. Sugar House employees have over 150 years of combined experience in the industry. Each is drug tested and background checked prior to hire. Everyone has been trained in HIPAA and has signed confidentiality agreements to ensure all records are kept strictly private. Friendly, knowledgeable and eager to help, our staff is always a pleasure to work with.

How it works

The Sugar House Archives & Shred document management center provides high security and protection for our clients’ important documents, including specialized software and services for the medical, legal and financial sectors. Here’s how:

  1. First you decide on the program that best suits you.

  2. At previously scheduled times, Sugar House uniformed couriers pick up your items directly from your office for secure transport to our document management center.

  3. At our center, all records are safely stored and protected. Each carton of documents is assigned its own unique barcode label and shelf location, allowing for a complete trackable system and rapid access to requested items.

  4. Offering a service that is dictated by your specific needs, we can rotate schedules for your convenience, and have emergency service available 24/7 with responses guaranteed within 2 hours.

Quick retrieval is key

Secure document storage is critical but that’s only half of it. You also must have fast access to your records whenever you need them. Sugar House Archives & Shred offers retrieval and delivery services that keep your documents fully secure and also available to you anytime at a moment’s notice. When you have a solid system in place, you eliminate the time and resources required to locate and retrieve files so your business can focus on its core competencies.

For active files that you need immediate access to on a regular basis, Sugar House preserves and manages these documents which can then be expediently retrieved and delivered to you at the precise time they’re required. Our secure web portal enables the file request, and on the backend our seamless inventory tracking system facilitates the document retrieval and delivery to your doorstep.

Dedicated client web portal

Manage your full account online through InfoKeeper™ and InfoKeeper Plus™. Both advanced software systems allow for effective document management and control, no matter where you are in the world. Featuring maximum security, automation, customizations, centralized database, searching abilities, report running and complete transaction history, our innovative web portals give you full peace of mind and ease of use.

Who Do It?

Reap all the benefits of secure document storage.

  • Save valuable space

  • Reduce labor costs

  • Free up staff to perform other important tasks

  • Gain added security that fuels the longevity of your business

  • Comply with HIPAA, Sarbanes-Oxley, FACTA, Gramm-Leach-Bliley and more

  • Minimize legal exposure

  • Cut costs of storing records by 40-60% (studies show)

Have any questions about our services? Give us a call at 801-416-2801 or fill out the form below.

We'd Love To Speak With You